UNDERSTANDING OUR

Privacy Policies

Last Updated on January 10, 2026

This Privacy Policy (the “Policy”) explains how Brain Bashers Tutors (“we”, “us”, “our”, or the “Company”) collects, uses, transmits, and protects information about our users. The terms “you”, “your”, or “User” refer to clients, tutors, or any individual or entity who accesses, browses, views, or submits content through our services (collectively, the “Platform”).

By using the Platform after the effective date of this Policy, you agree to its terms. If you do not accept all provisions of this Privacy Policy, please do not access or use the Platform. Providing your information is entirely voluntary.

Information We Collect

This Policy applies solely to information collected through email, telephone, our website (the “Site”), mobile applications, and other interactive features or affiliated services (together, the “Platform”).

To deliver the best possible experience, we collect personally identifiable information (“PII”) that you voluntarily provide when using the Platform. We only request the minimum information needed to operate our service. This may include your full name, email address, phone number, physical address, postal code, password, and account details for communication and service purposes.

Clients and tutors may also be asked to provide documentation related to tutoring sessions, payment records, national identification details, and date of birth. This information may be used for tax compliance, verification, or background screening purposes.

All pages where PII is collected use Secure Socket Layer (SSL) encryption. Sensitive data is also encrypted at rest in our systems for additional protection.

We also gather non-personal, aggregated data such as browser type, device information, and referring URLs. This helps us analyze usage patterns, improve the Platform, and enhance the overall user experience. We may publish aggregate statistics or share them with partners only for purposes consistent with our Terms of Service. By using the Platform, you consent to such sharing.

Any user-generated content shared via integrated social features (e.g., pages you like or follow) may become publicly visible. Brain Bashers Tutors cannot guarantee the privacy of any PII included in such content, and you use these features at your own risk.

Data Transmission & Security

We employ industry-standard 128-bit SSL encryption during the collection and transmission of your information across the Platform and our network (the “System”). Once received, sensitive information is encrypted in our databases.

We also implement firewalls, intrusion detection systems, and continuous hardware/software monitoring to help prevent unauthorized access. Despite these safeguards, no method of transmission or storage is 100% secure. By using the Platform, you acknowledge and accept that we cannot guarantee absolute security of your information, and you proceed at your own risk.

Financial Information

When you pay for tutoring services or any other fee (including background checks) using a credit/debit card, we do not store your card details such as card number, name, expiration date, or CVV. All payment processing is securely handled by trusted third-party payment providers.

Cookies & Similar Technologies

We use cookies and similar tracking technologies to improve your experience on the Platform. Cookies are small text files stored on your device that help us remember preferences, customize content, and analyze usage.

Our cookies do not store personally identifiable information. You may disable or delete cookies through your browser settings at any time, though doing so may limit or prevent access to certain features.

We use the following categories of cookies:

– Strictly necessary cookies — Essential for the Platform to function (e.g., login, secure areas, billing).
– Performance / analytical cookies — Help us understand how users interact with the Platform and identify areas for improvement.
– Functionality cookies — Remember your preferences (language, region, etc.) to provide a more personalized experience.
– Targeting / advertising cookies — Track pages visited and links followed to show more relevant content and ads. This data may be shared with third-party advertising partners.

You can manage advertising cookies via tools such as Google’s Ads Preference Manager. Note that opting out of personalized ads does not eliminate all advertising.

Some browsers offer “Do Not Track” (DNT) signals. At present, we do not respond to DNT indicators.

How We Use Personally Identifiable Information (PII)

We do not sell or disclose your PII to third parties without your consent, except as described in this Policy. We may use the information you provide to:

– Deliver and improve our services
– Process payments and manage billing
– Verify identity and authenticate accounts
– Communicate with you about your account, transactions, security, or administrative matters
– Respond to your requests or inquiries
– Send you information about features, updates, or promotions we believe may interest you
– Troubleshoot technical issues and maintain the Platform

Limited information may be shared between tutors and clients solely to facilitate session arrangements. Certain technical service providers may access data temporarily for support purposes but are strictly prohibited from further disclosure.

We may also share non-personally identifiable, aggregated data as described earlier.

5. Third-Party Reports

Brain Bashers Tutors may engage third-party consumer reporting agencies to conduct various checks, including but not limited to criminal background checks, address verification, sex offender registry searches, motor vehicle records, credit checks, and identity verification (“User Reports”). Brain Bashers Tutors does not endorse or provide any guarantees regarding the accuracy, reliability, timeliness, or completeness of these User Reports. We do not independently verify the information contained in User Reports beyond the documents or details that Users themselves upload to the Platform.

You hereby consent to Brain Bashers Tutors collecting, using, and processing the information contained in these User Reports. You also agree that we may disclose such information if required by a court order or government directive, to an affiliate company, or to a third party provided that the confidentiality of the information is assured by that third party. You acknowledge and accept that Brain Bashers Tutors may, at its sole discretion, review and rely on the information in User Reports when deciding whether to suspend or terminate a User’s access, or when investigating a complaint. However, Brain Bashers Tutors shall not be held responsible or liable for any inaccuracy, incompleteness, or untimeliness of information in the User Reports concerning any person, including any User. Users who are the subject of a consumer report may contact the relevant reporting agency directly to dispute the accuracy, timeliness, or completeness of the information. Brain Bashers Tutors reserves the right to suspend or terminate a User’s access to the Platform based on information contained in a User Report or for any other reasonable cause, including but not limited to concerns for the safety and security of other Users, at our sole discretion.

Minors

Brain Bashers Tutors does not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not submit any personal information. Parents or guardians who believe their child under 13 has provided us with information should contact us immediately so we can remove it. Until such notification, we rely on your representation that no such minor data has been knowingly collected.

All interactions involving minors must occur in a supervised setting.

Legal Obligations & Business Transfers

We may disclose personal information when required by law, to comply with legal processes, enforce our Terms of Service, or protect the rights, property, or safety of Brain Bashers Tutors, our users, or the public — always in accordance with applicable Nigerian law.

In the event of a merger, acquisition, or sale of all or part of our business, user information may be transferred as a business asset. If such a transfer results in material changes to this Policy, we will notify you.

Your Rights & Choices

Protect your account by never sharing your password. If you suspect unauthorized access, change your password immediately or contact us for assistance.

You may receive periodic emails about new features, promotions, or account updates. Marketing emails include an unsubscribe link. Certain administrative or legally required emails cannot be opted out of while you maintain an active account.

To delete or terminate your account, please contact us directly.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or to meet legal, regulatory, tax, or accounting obligations. We may keep data longer if there is an ongoing complaint, anticipated legal action, or other legitimate reason. Retention periods are determined based on the nature, sensitivity, and volume of data, associated risks, and legal requirements.

Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in the Platform, features, or legal obligations. The revised version will be posted here with an updated effective date. We encourage active users to review the Policy periodically.

Users Outside Nigeria

The Platform is hosted and operated in Nigeria and governed by Nigerian law. If you access the Platform from outside Nigeria, your information will be transferred to, stored, and processed in Nigeria. Data protection laws in Nigeria may differ from those in your country. By using the Platform, you consent to this transfer and processing.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:
admin@brainbashers.com

Last Updated on January 10, 2026

Job Acceptance Guidelines

  • Carefully read and understand all terms and conditions of every job opportunity before submitting your application. Only apply for positions where you are genuinely qualified and fully meet the stated requirements.
  • Apply only to jobs located within your current area or places you can reliably reach without being late.
  • Do not submit applications when you are unwell, facing unexpected personal issues, or otherwise indisposed.

Job Application Rules

  • Upon receiving a job offer, you must contact the client by phone within one hour and immediately notify your assigned Learning Support Officer. Failure to do so may result in the automatic forfeiture of the booking/class.
  • Once you accept a job, withdrawing your availability afterwards will lead to immediate deletion of your account.
  • Never share the client’s personal contact details (phone number, home address, or any other information) with any third party. Doing so will result in permanent account deletion.
  • Avoid contacting clients at inappropriate times, such as very early in the morning or late at night.
  • Always maintain a polite, professional, and respectful tone in all communications with clients. Avoid becoming overly familiar.

During Lessons

  • Under no circumstances should you negotiate lesson fees or request any form of payment directly from the client. Any such action will lead to immediate account deletion and disengagement.
  • You must provide at least 48 hours’ prior notice before missing any scheduled class. If a weekday class is missed, arrange a make-up session. For weekend classes, schedule the make-up during the following week.
  • Corporal punishment of any kind is strictly forbidden. In cases of student misbehavior, promptly inform both the parents and Brain Bashers Tutors. Any use of physical punishment will result in permanent account deletion, and Brain Bashers Tutors will not accept responsibility for any legal consequences that may arise.
  • Do not tolerate or engage in any form of misconduct from either the student or the client. If you experience rudeness or inappropriate behavior, contact Brain Bashers Tutors immediately.
  • Unprofessional conduct during lessons — such as eating the client’s food, making personal phone calls, using social media, chatting, or streaming content — is strictly prohibited. You may only bring a bottle of water to the lesson.
  • Do not begin a new booking until you have received official confirmation from your Learning Support Officer. Brain Bashers Tutors will not process payment for any unconfirmed lessons.
  • Never offer money, gifts, or any form of inducement to any Brain Bashers Tutors staff member. Doing so will result in immediate account deletion.
  • Use of abusive, vulgar, or disrespectful language toward Brain Bashers Tutors staff is not tolerated and may lead to account termination.
  • Posting irrelevant or inappropriate content on any Brain Bashers Tutors social media platforms will result in a six-month account suspension.
  • Arrive at the lesson location (physical or online) at least 15 minutes early.
  • Complete the full duration of the scheduled lesson time before concluding the session.
  • Never bring friends, family members, or any unauthorized persons to a client’s home.

After the Job

  • Do not accept or collect any payment directly from the client under any circumstances.
  • Never ask to borrow money or request transport fare from the client. Violation of this rule will result in a six-month suspension.

Job Cancellation Procedure

You may only cancel an accepted booking for reasons of health issues or serious security concerns.

  • Case 1 – Active single booking: If you need to discontinue, provide two weeks’ advance notice to Brain Bashers Tutors. You must also prepare and submit a detailed progress report of the student for handover to the incoming tutor. Failure to follow this process will result in non-payment.
  • Case 2 – Recurring/ongoing booking: Provide one full month’s advance notice. A comprehensive progress report must be prepared and handed over to the new tutor. Non-compliance will result in non-payment.

Contact Information

For any questions regarding these policies, please reach out to: admin@brainbasherstutors.com

These guidelines are designed to maintain professionalism, protect all parties involved, and ensure the best possible learning experience for students. Thank you for upholding these standards.

Need Learning Help? Speak With Our Tutor Guides

08036828827

07066848968

tutors@brainbasherstutors.com

Brain Bashers Tutors

Africa's premier platform with tutoring excellence

Brainbashers Tutors provides high-quality, and affordable personalized education. We are the #1 platform in Africa to hire the best teachers, learn new skills and prepare for competitive exams.

Need Learning Help? Speak With Our Tutor Guides

08036828827

07066848968

tutors@brainbasherstutors.com

Brain Bashers Tutors

Africa's most trusted tutoring platform.

Brainbashers Tutors provides high-quality, and affordable personalized education. We are the #1 platform in Africa to hire the best teachers, learn new skills and prepare for competitive exams.